It Servicedesk Consultant

Added Wednesday 22nd of May 2024 11:25:39 AM Milestone IT is currently working with this brilliant organisation that has an exciting opportunity for an experienced IT Servicedesk consultant to join a great team.
Working with a small team of IT specialists, you will be providing Level 1 support to users both on and off-site.
Key Responsibilities include: Providing IT support over the phone Providing first level support and logging the tickets Providing hands-on hardware and software support Installing, moving, adding, and changing equipment and software Maintenance of Client's Network Performing proactive and reactive troubleshooting to identify potential problems Skills we are looking for: Detailed knowledge of Ticketing System Detailed knowledge and experience of Windows 10 Operating Systems Detailed knowledge and experience of Microsoft Office Suite Detailed knowledge of Active Directory Experience performing in a similar position Friendly, welcoming professional with good telephone manners Well presented, hardworking, and enjoys working in a team Possess great written and verbal communication skills Work well independently and productively within a small team environment This is a fantastic opportunity for someone looking for a challenging and exciting role.
Please note, candidates will receive an immediate response.
#J-18808-Ljbffr