Logistics Coordinator - API Apply locations Dandenong time type Full time posted on Posted 27 Days Ago job requisition id R64922 Are you ready to elevate your career in logistics and customer service? Team Global Express is seeking an enthusiastic and dedicated Logistics Coordinator to join our team working onsite with our client Australian Pharmaceutical Industries in Dandenong. In this pivotal role, you will play a crucial part in delivering top-notch transport and distribution services directly from our customer's premises. You'll coordinate the operations of our distribution fleet, ensuring the seamless sortation and preparation of stock while maximizing profitability and productivity. As the key contact point for delivery partners and stakeholders, your expertise will help drive exceptional customer service and operational efficiency. Join us and make a meaningful impact as we continue to set the standard in the logistics industry! PRIMARY DUTIES & RESPONSIBILITIES Ensure all deliveries presented by the customer each day are allocated to suitable vehicles Ensure the freight is presented to the drivers in required locations and check for damages Work closely with customer staff to develop efficiencies, meet KPI's and improve the customer – client relationship Communicate allocation plans to stakeholders where required Coordinate backup vehicles where required Manage driver performance including leave and absenteeism across the site, escalating recurring issues to management in a timely manner Deliver regular toolbox talks and ensure two-way communication with delivery partners Facilitate training and development of drivers as required Devise strategies to ensure service standards are met Ensure all deliveries are completed within the allotted timeframes each day Communicate any operational problems to the On-Site Manager as soon as they are identified Ensure delivery partner scanning and MDT compliance Facilitate POD retrieval from the drivers on the customers behalf Ensure driver compliance to all customer and TGE policies and procedures, including HSE and Chain of responsibility obligations Manage driver and vehicle presentation standards to ensure compliance with the customer's requirements Respond to customer service or operational enquiries by the customer or their stakeholders quickly and effectively Complete daily and weekly reports as required About Team Global Express Team Global Express (TGE) is an Australian-owned transport and logistics business delivering to Australia and New Zealand. We're not only transforming our operations but striving towards changing the logistics industry and becoming an Environmental, Social, and Governance leader by 2030. To learn more about our story, visit . Why TGE Competitive salary above industry standards Upskilling, training, mentoring and more to support your career development journey Fun and practical employee perks and discounts Flexible work, including work from home Inclusive parental leave policy that supports all parents & carers Peer recognition awards acknowledge when you go above and beyond. An inclusive workplace, works for everyone We celebrate difference. We are committed to a diverse and inclusive workplace that gives everyone the chance to contribute to a bigger and brighter future with us. As an Equal Opportunity Employer, we welcome and invite applicants of all ages, cultural backgrounds, genders, sexual orientations, people living with disabilities, neurodiverse individuals and Aboriginal and Torres Strait Islander Peoples to apply. Team Global Express acknowledges the Aboriginal and Torres Strait Islander peoples as First Peoples of Australia and the Maori, as tangata whenua and Treaty of Waitangi partners in Aotearoa New Zealand. Our recruitment process Applying for a job starts with an online application form, from there you may be invited to complete an online assessment followed by a virtual or in person interview. The last step is undergoing pre-employment checks, which includes a criminal history check and a medical assessment including fitness to work and drug & alcohol screening. Other things to note When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the recruitment process. During the recruitment process, please keep an eye on your junk emails and spam folders for updates. TGE is listed as one of Linked In's Top Companies of 2023 and 2024 in Australia. #J-18808-Ljbffr