The AFG Securities Manager, Credit Optimisation is responsible for the take-to-market offering for AFGS credit policy and, where required and in conjunction with the Manager, Product Development, product offerings.
Exceptional customer service is at the heart of this role, where effective communication and a thorough grasp of customer service principles are essential.
You'll navigate the regulatory landscape with your detailed understanding of the NCCP Act and related codes and regulations.
Your proficiency in credit policies, procedures, and change management frameworks will be crucial, and you'll embody enterprise behaviours and compliance standards, setting a benchmark for others to follow.
This is more than just a job; it's an opportunity to shine and make a real impact! Key Responsibilities Include: Optimise Credit Policies : Review and enhance existing credit policy offerings.
Trend Tracker : Continuously conduct market research to spot customer trends and align credit policies with risk appetite.
Stakeholder Connector: Regularly engage with key stakeholders and brokers to uncover opportunities for boosting market share.
Policy Advocate : Craft and present submissions, liaising with both internal and external stakeholders on credit policy changes.
Training Maestro : Develop training support materials for both internal and external audiences.
Impact Analyst : Measure and report on the effects of credit policy changes.
Policy Cycle Manager: Oversee the regular policy review cycle, preparing and submitting change papers for consideration.
Change Champion : Embed policy and end-to-end process changes across AFGS teams.
Committee Contributor : Actively participate in ongoing committees, including operational marketing updates.
Strategic Supporter : Assist the Head of Credit and Operations in developing strategies, researching trends, and preparing comprehensive business reports, including monthly updates, across various policy areas.
Compliance Guardian: Ensure adherence to compliance guidelines and demonstrate thorough knowledge of current policies and procedures.
Imagine a role where your business-related tertiary qualification is highly valued, and your extensive 5+ years of specialist credit knowledge, demonstrated through senior Delegated Commitment Authority roles, sets you apart.
You'll leverage your deep understanding of mortgage product features, analytical skills and risk appetite to craft insightful policies.
Your experience in the non-bank/securitised lending market will be a significant asset, as will your comprehensive knowledge of the financial services industry.
About AFG Australian Finance Group (ASX: AFG) is one of Australia's largest mortgage broking groups, employing over 300 staff across Australia.
As a category leader, AFG has in excess of 3,700 mortgage brokers in its network with access to over 5,500 financial products from more than 80 of Australia's leading lenders.
Through our broker network, AFG processes around one in ten of all Australian residential mortgages and manages over $210 billion in residential and commercial finance.
In addition to our broker network AFG have a rapidly growing home loan business, asset finance business, and an expanding footprint in the provision of business lending solutions.
AFG is committed to our culture.
We provide an inclusive workplace where all are welcomed and recognised for their unique ability, regardless of gender, race, religion, disability, orientation or other identity attribute.
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