We have an opportunity for an Experienced Medical Receptionist to join our team at Ballarat Doctors.
We require an individual who is highly motivated , enthusiastic , with a "can do" attitude towards all tasks, and the ability to work autonomously at a fast pace as well as in a team.
This will be a growing practice, so a bubbly personality is a must, as well as the ability to think on your feet! Your responsibilities will include: Open and close clinic as per set procedure Greet patients and other callers in a professional and courteous manner Make appointments for patients Ensure medical records are managed confidentially and efficiently Accurately process patient payments via cash, Eftpos, and direct bill transactions Invoice Medicare, Private Health Funds, TAC, Workcover Knowledge of the MBS schedule and correct billing procedures Deal with referring doctors, hospital staff, pharmacists, etc., courteously and helpfully Attend to patient enquiries Check and handle internal emails Fill in the roster when staff is away, on holidays, and sick leave Maintain the reception waiting area and consulting rooms tidy, including the clean up of spills if necessary Ensure the accurate storage and retrieval of patient and practice records with appropriate scanning, faxing, and filing of all documents At all times maintain confidentiality of patient personal and financial information Complete recalls Support the day-to-day operations of the medical centre Exceptional customer service and teamwork skills High level of computer literacy and IT knowledge Experience using Best Practice is desirable In addition, the candidate must also provide the following: Current Police Check Current Working with Children clearance Current First Aid/CPR certificate Immunisation Record Driving Licence/Photo ID Selection Criteria: Demonstrated ability to work in a team Experience with Medical software (Best Practice/Medical Director) Demonstrated strong organisational and problem-solving skills Demonstrated ability to work in a fast-paced environment, including multitasking Demonstrated ability to communicate with internal and external stakeholders both verbally and in writing Demonstrated commitment to quality patient service Previous Medical Receptionist experience is preferred If you would like to become part of a team that cares and you meet the requirements above, please click on Apply or send your resume to Only short-listed candidates will be contacted.
Expected Start Date: ASAP Job Types: Part time Salary: Remuneration will be negotiable based on experience.
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