Nursing - General Medical & Surgical (Healthcare & Medical) A part of the Better Medical group, Medi7 Clayton is an experienced General Practice that prides itself on quality care and personal approach, with our patient's health and well-being as our greatest priority.
Teamwork is highly valued and encouraged to promote a harmonious and productive environment.
We are looking for a motivated Senior Medical Receptionist ready to step up into a Practice Manager role, or an experienced Practice Manager seeking their next exciting challenge.
If you have a can-do attitude and are eager to lead the operations of a dynamic clinic, we want to hear from you! This is a fantastic opportunity to take the reins and make a real impact.
You will also have the benefit of working under the Better Medical umbrella of +65 GP practices across Australia, forming part of our clinic network, in a senior Practice Manager position.
Better Medical passionately believes that primary care needs to be locally focused, and that's why our group of practices are locally managed, regionally connected, and centrally supported.
Our values of support, compassion, integrity, connection, and innovation are integral to our way of working.
About the role: The Practice Manager is the first point of contact for all clinical and non-clinical staff and is responsible for effective and service-focused daily operations of the clinics.
Responsibilities include: Exemplary leadership of clinic support staff including reception, nursing, and administration.
Supporting and influencing all stakeholders, implementing best practices while bringing others on the journey.
Coordinating team members across high volume services.
Acting as the escalation point for complex issues, leading with a can-do attitude to deliver a positive outcome.
Managing the clinic operational requirements including financial performance, budgeting, service delivery, resourcing, patient bookings, rostering, accreditation, and business development.
The Practice Manager will have the benefit of engaging with the wider Better Medical group network of practices, attending key meetings, sharing knowledge, and implementing the business objectives.
About you: We are seeking a skilled and confident leader, whether you're an experienced Senior Medical Receptionist ready to step up or a proven Practice Manager looking for your next opportunity.
You will lead by example with a positive, can-do attitude, expertly managing competing priorities while fostering a harmonious work environment.
Your ability to balance the needs of patients, GPs, and the team will be key to your success.
Your strengths will include multitasking, listening with empathy, and confidently addressing challenges.
You deliver on your promises and continuously seek opportunities for improvement, bringing stakeholders along for the journey.
A strong believer in the value of primary care, you will have the expertise to implement process improvements and empower your team through a culture of education, support, teamwork, trust, and respect.
If you're looking to grow in a diverse practice management role with room for career development, this is a fantastic opportunity.
Experience in a dynamic and complex General Practice is essential, and familiarity with Best Practice, Hot Doc, and PRODA is highly desirable.
Why Better Medical? Attractive remuneration package plus a short-term incentive based on achievement of KPI's.
Access to our Employee Assistance Program for you and your direct family.
Access to a network of over 65+ practice managers through the Better Medical group.
Access to internal Leadership Development Program.
Access to specialised business advisory functions for extra support.
How to apply? Send your cover letter (no more than 1x A4 page in length) and your current resume addressing why this is the role for you.
Don't delay, applications will be reviewed on arrival.
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