Tennis Australia (TA) is one of the largest rights-holder, sport's governing body and media production houses in Asia-Pacific and each year we deliver Australia's premier sports and entertainment event, the Australian Open (AO). Employing passionate innovators from around the world and with the value of imagination underpinning everything we do, we strive to create world-leading, iconic experiences for our fans, patrons, and players. We are now looking for a permanent
Precinct Operations Lead
to join our team.
We believe tennis is a sport that is open for all, and we want our team to reflect the communities we work and play in. We take great pride in providing a working environment that allows people to be their authentic self and offers the flexibility that our people need to thrive both at work and at home. We strongly encourage women, Aboriginal and Torres Strait Islander people, people who identify as LGBTQI, people with a disability and people from culturally diverse backgrounds to apply.
About the role
The Precinct Operations Lead is responsible for the year-round development and planning and the implementation and management of all venue related services for the AO including Security & Access, Cleaning & Waste, PTTM, Venue and Event Operations and Vehicle Access & Parking.
In this role you will:
In collaboration with Melbourne & Olympic Parks (M&OP), implement practical processes in the implementation of planning Project Groups, striving for continual improvement
Work with stakeholders to develop the workforce requirements (schedules/rosters) for each of the relevant workforces for the event
Coordinate the planning & delivery of crowd management tools and infrastructure, including but not limited to, capacity counters, tensa barriers, tensa signage, pass outs and virtual queues
Monitor and coordinate Melbourne Park venue access requests on behalf of TA departments
Work with M&OP on the year-round technology strategy for Car Park Operations and ensure AO requirements are maintained
Assist with the capture and circulation of Precinct Activity, via the AO Daily Schedule and AO Daily Updates
Perform 'On-Ground Manager' role during event period
About you
What you'll bring to the role:
2 years' minimum experience in event/venue management/sporting or events (favourable)
Operational mindset, a strong results and delivery focus, with exceptional attention to detail
Demonstrated ability to work in a face paced and time pressured environment
Good communication skills to build relationships with a diverse range of stakeholders
Strong organisational skills and an ability to work autonomously, solve problems and meet deadlines
Strong knowledge of office administration, equipment, database, email & internet systems, including the Microsoft Office suite
Ability to work within set budget parameters
Ability to work in a team environment
You must hold (or be willing to obtain) a current
Police Check
and
Working with Children Check
What's to love?
Career development with a range of formal education and on the job training opportunities
Tickets to the Australian Open
Health & wellbeing activities through our Thrive program
Onsite gym & tennis facilities
Flexible working practices
Free car parking
A range of discounts from our sponsorship partners
To Apply
If you think you're up to the challenge, we'd love to hear from you! A copy of the position description can be found here. Please submit your resume and cover letter via our online application system.
If you need assistance or adjustments to fully participate in the application process, please contact ******.
Tennis Australia is committed to providing a safe environment for all tennis participants, including children and young people. It is essential everyone involved with delivering tennis in Australia understands their responsibility in relation to child-safety.
We believe playing makes life better and we are always on the lookout to talented people to join our team and help us create a playful world through tennis.
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