Security Operations Technical Delivery Lead

Security Operations Technical Delivery Lead IBM - Melbourne, VIC ITSource: u Workin JOB DESCRIPTION Job Description As part of a team based on client site in Melbourne CBD this role is responsible for overseeing delivery of all managed security services for a key client, this is a critical role that requires a special blend of hands on security technical skills combined with consulting delivery experience with the ability to foster excellent relationships with stakeholder groups.
Manage and lead the governance of security operations services to support client maintaining a robust security posture Act as escalation point for client related to any matter on managed security services Establish key security performance indicators that ensure proper service delivery and continuous service improvements Ensure that the Cyber Security team is on top of the day-to-day security platform management, monitoring, detection, analyses, and response to threat indicators, malicious activities from security systems and intelligence Ensure security detection, protection, response, and recovery standards, processes and procedures are up to date, maintained and followed Liaise with other teams (internal and external) to ensure threat indicators are rated by severity and responded to in a manner consistent with the threat Define, measure and produce aggregated performance metrics and progress report across all functions of cybersecurity services delivered to client Ensure that the Cybersecurity operations team is constantly equipped with the necessary security advice, guidance, and technical expertise resulting in outstanding service delivery Job Description As part of a team based on client site in Melbourne CBD this role is responsible for overseeing delivery of all managed security services for a key client, this is a critical role that requires a special blend of hands on security technical skills combined with consulting delivery experience with the ability to foster excellent relationships with stakeholder groups.
Manage and lead the governance of security operations services to support client maintaining a robust security posture Act as escalation point for client related to any matter on managed security services Establish key security performance indicators that ensure proper service delivery and continuous service improvements Ensure that the Cyber Security team is on top of the day-to-day security platform management, monitoring, detection, analyses, and response to threat indicators, malicious activities from security systems and intelligence Ensure security detection, protection, response, and recovery standards, processes and procedures are up to date, maintained and followed Liaise with other teams (internal and external) to ensure threat indicators are rated by severity and responded to in a manner consistent with the threat Define, measure and produce aggregated performance metrics and progress report across all functions of cybersecurity services delivered to client Ensure that the Cybersecurity operations team is constantly equipped with the necessary security advice, guidance, and technical expertise resulting in outstanding service delivery Being You@IBM IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics.
IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
Required Technical and Professional Expertise *please note - due to the nature of the role you will be required to be on client site full time, in addition you must be an Australian Citizen*Previous client delivery experience within security operations environment Experience in large scale IT security operations practices with proven understanding of IT technologies and current threat landscape Excellent analytical and problem-solving skills, with the ability to prioritise and manage multiple complex projects simultaneously A thorough understanding of customer service-related performance metrics Experience in crisis management Understanding of regulatory frameworks such as AESCSF, SOCI Act Technical experience on network security, Firewalls, IPS, Proxies, PAM Platforms, Endpoint security (AV/EDR), SIEM, Email security Security certifications such as: CISSP: Certified Information Systems Security Professional CISM: Certified Information Security Manager GSNA: GIAC Systems and Network Auditor: AUD507: Auditing Networks, Perimeters, and Systems GSLC: GIAC Security Leadership Certification: MGT512: SANS Security Leadership Essentials For Managers with Knowledge Compression Exposure to Operational Technology (OT) / Industrial Control Systems (ICS) is preferred Energy/Utilities experience is desirable Ideally our candidate will have AGSVA baseline clearance Other Relevant Job Details For additional information about location requirements, please discuss with the recruiter following submission of your application.
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