Support Officer (Campus Infrastructure)

Provide administrative support at our Gippsland Campus.
Fed Services – Churchill Campus Full-time, fixed-term appointment until September 2025 HEW 4 - $70,530 p.a.
plus up to 17% superannuation Position closing date: 06/10/2024 About the role: You will provide administrative support to the Property and Infrastructure office at our Gippsland Campus by undertaking a variety of activities and coordinating functions.
You will provide quality customer service and factual advice to staff, students, contractors, and members of the public, making informed decisions on completion and prioritisation of tasks using established University policies, procedures, and guidelines.
You will: Monitor and process work requests in the works management system; Liaise with relevant stakeholders to provide timely updates on works requests and follow up requests on behalf of customers; Respond to maintenance reports and enquiries; Maintain and update contractor information.
About you: You will have demonstrated computer skills including familiarity with Microsoft suite and excellent interpersonal, communication, and customer service skills, including demonstrated experience in dealing with a diverse range of stakeholders.
You will possess demonstrated: Knowledge of financial processes such as purchasing, invoicing, and reconciliations; Ability to exercise sound judgement and problem-solving skills; Organisational and time management skills in a dynamic environment; Ability to prioritise tasks to meet competing deadlines.
All University positions delivering education and/or services to children must hold a valid Working With Children Check (WWCC).
Please refer to the position description for WWCC requirements.
Applicants are required to submit a resume and a suitability statement not to exceed two pages.
Federation University is committed to The Circle Back Initiative program, whereby we will respond to every applicant.
If you are experiencing technical difficulties with your application, please email the Recruitment team or phone 03 5327 9756.
Our position descriptions also list a contact person for job-specific inquiries.
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