The Microsoft 365/ Teams Subject matter experts position works with customers, management and peers to design, configure and implement Teams, Office 365, One Drive for Business, Share Point, and other Microsoft messaging and communications services.
Support includes specifications; installation, configuration and testing of services; establishing guidelines and standards; support of existing infrastructure and users, project support as directed, and other technical support functions.
The Chosen Candidate will provide subject matter expertise in support of Teams and Office 365 core services.
Must have enterprise customer project experience.
Excellent presentation and communication skills are a must.
Requirements 6 - 10 years' experience consulting or working in the enterprise customer arena 6 - 10 years' experience with Office 365 migration and support of migration tasks 2-3 years' experience with O365, Share Point Administration & Teams Extensive experience with designing and implementing Teams, including: Teams Voice with Direct Routing and Microsoft Calling Plans Call Flows and auto attendants Emergency locations and calling Meeting, Live Event and Messaging Policies Teams and M365 Group Governance Meeting room planning, including setup and devices Extensive experience writing, editing, and maintaining Power Shell Scripts Experience with designing and Implementing One Drive for Business Experience in designing and implementing Share Point Extensive experience performing discovery and writing scoping and levels of effort for delivering solutions that meet customer business, functional, and technical requirements Excellent written, oral and presentation skills Ability to explain technical procedures in business terms so that customers understand Ability to develop strategic customer relationships, gain trust, and respect for the team Able to solve complex technical problems through sound and methodical troubleshooting Microsoft Teams Administrator and/or M365 Administrator Certification highly desired Hands on experience in developing business process automations using (Nintex, Powerplatform) Necessary skills: Strong understanding of ITIL, specific to Change & Release management Experience in managing large scale transition projects Ability and willingness to take direction from CDEs and Client Executives Able to adapt to a changing technical environment Ability to coach other members of team in their area of expertise Ability to communicate clearly with all team members and end-users Ability to work with a sense of urgency Customer facing presentation and consulting skills Strong knowledge of Microsoft Power Shell Certifications: ITIL Foundation (optional) Certification on O365, MS Teams, Power platform (Optional in case of Good knowledge) Additional requirements: Resident in Australia You will be successful in this role if you have: Requires a Bachelor's degree and a minimum of 8 years' experience including relevant technical expertise Requires in-depth knowledge and experience Solves complex problems; takes a new perspective using existing solutions Works independently and receives minimal guidance Acts as a resource for colleagues with less experience Unisys is proud to be an equal opportunity employer that considers all qualified applicants without regard to age, caste, citizenship, color, disability, family medical history, family status, ethnicity, gender, gender expression, gender identity, genetic information, marital status, national origin, parental status, pregnancy, race, religion, sex, sexual orientation, transgender status, veteran status or any other category protected by law.
This commitment includes our efforts to provide for all those who seek to express interest in employment the opportunity to participate without barriers.
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About Us Unisys is a global technology solutions company that powers breakthroughs for the world's leading organizations.
We change how people experience technology and help organizations act upon new opportunities through digital workplace; cloud, applications & infrastructure; enterprise computing; and business process solutions.
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