Below is a brief description of this vacancy This page outlines the vacancy and the key skills and responsibilities for the role. Systems Analyst Greensborough, AustraliaReference: Permanent full time positionCompetitive salary package of between $103,446.74 and $112,563.70 total remuneration per annum that includes 11.5% super and annual leave loading.Access to monthly RDOsFlexible working arrangements available - balance life and workAccess to health and wellbeing initiatives and learning and development opportunitiesEnjoy discounted gym membershipsGenerous personal and carers leaveCustomer First Focus - our community is central to all that we doBe a part of our highly skilled Information Technology team who are responsible for planning, developing, and implementing technology strategies, policies, and projects that support the Council's objectives.As the Systems Analyst, you will design, develop, support, and enhance Council's core systems and applications, ensuring they align with the organisation's strategic goals. You will work closely with a team of experts to manage and improve a range of critical technical and corporate systems, including GIS services, contributing to the ongoing success of the Council's digital infrastructure.What a typical day will look like;Provide specialist advice and resolve technical issues around Council's core IT systems and applicationsProvide direct support and technical services to system usersEstablish techniques and methodologies in delivering successful project outcomes to the organisationImprove current systems and processes through continuous improvement methodologies to align systems to operational work requirements using a consultative approachEnhance the overall structure, configuration, business rules, requirement analysis, with training and helpdesk support of application systems in accordance with organisational strategiesWhat you will bring to the role;Tertiary qualification in Information Technology, Computer Science or a related discipline or through lesser formal qualifications with substantial experience in a similar role.Experience working on projects or activities involving data migration, software upgrades and software patches.Experience and understanding of database systems, data management processes and in report generation and complex queries utilising SQL Reporting Services / Business Intelligence or other reporting tools.Ability to quickly adopt new technologies and has an understanding of any of the following technologies: C#, XML, HTML, Java, API, Cloud.Demonstrated ability to provide consulting and expert technical expertise to technical and non-technical staff, covering all aspects of the systems the team supports including application maintenance, support, selection, configuration, testing, implementation and/or enhancements.Experience in facilitating IT systems related training and in conducting and coordinating user-acceptance testing and other types of testing that involves business stakeholders.Why should you join us? Because we're at the top of our game!We secured sixth place in the prestigious 2023 AFR BOSS Best Places to Work List in the Government, Education and Not-for-Profit category. And guess what? We were the ONLY local government organisation to receive this recognition among 700 others across Australia and New Zealand.Our commitment to staff health and wellbeing is at the heart of everything we do, and here's why we made the list;Stronger Together. An innovative work practice created by council to provide ongoing professional development supportHealth and Wellbeing. Focus on ways of working and principles that support all employeesMental Health First Aider Workforce. Designated Mental Health First Aiders appointed across the organisation, expanding our mental health and wellbeing offering even furtherBe a part of a passionate, collaborative, and driven team who truly care about what we do, how we do it, and strive to make positive impacts within the community we serve. When working with us, you will feel supported through several different initiatives that focus on health and wellbeing, work-life balance, and professional development.Want to know more?Download the Position Description and contact Chris Cheong, IT Applications Lead, during business hours on if you have any questions. Please use the STAR method (Situation, Task, Action, Result) to answer the Key Selection Criteria questions in your application.