Reporting to the Underwriting Operations Team Leader, you will be responsible for interpreting, classifying and processing new business and renewal data in a timely and accurate manner. You will be a key member of a highly engaged national team providing support to NTI's network of offices around Australia. Day to day, you will: Interpret, classify and process new business and renewal data; Follow up on outstanding documentation; Collaborate with internal stakeholders to ensure the completeness and accuracy of data to deliver seamless customer service. You will have experience working within the insurance industry in some capacity, having a working knowledge of basic insurance terminology and processes. In addition, you will be a service-oriented person, with a natural eye for detail and ability to work at pace in an administrative environment. Furthermore, you will have: Intermediate-advanced Microsoft Office skills, specifically Excel (essential); Fast and accurate data entry skills; Strong critical thinking and problem-solving skills; Exceptional communication and interpersonal skills; The ability to build positive, collaborative relationships using various communication technologies; Confidence using and learning new technologies and systems. What to expect when you're a part of the NTI family: NTI is a market leader in the specialist insurance industry, boasting over 50 years' experience, and backed by two of Australia's largest insurers (CGU and Vero). As the recipient of the 2022 Australian HR Awards Employer of Choice, we are committed to being a Best Employer of the Best People and as such, we offer: A real and tangible commitment to your development and ongoing study; Competitive annual incentive program of up to 15%; Generous discounts on a large range of personal insurance products; Access to discounts on over 350 retailers across Australia; Paid parental leave and the ability to apply for flexible working arrangements + more! At NTI, we're committed to providing an environment where our team members feel comfortable to be themselves and valued for their unique perspectives and contributions. Ready to apply? We can't wait to read your application! Our application process is tailored to each role based on the unique requirements. You may be required to complete phone, face-to-face or video interviews, psychometric testing, and pre-employment checks as part of the application process. #J-18808-Ljbffr