Permanent Melbourne - Full Time - Onsite - Senior Associate Our Client Services Team Leader is part of the National Workplaces Team at Pw C.
We deliver service to the diversified business operations of Pw C and to our Clients.
We're looking for a Client Services Team Leader to manage Client Services, including financial and operational services, projects, and change.
Use the know-how you've gained in client services.
With new problems to solve, you'll have plenty of support and opportunities to grow.
We work from anywhere, so your strong communication skills and team ethos will get a workout.
You'll learn plenty as you deliver and manage Client Services compliance requirements in a workplace that's human-led and tech-enabled.
As an expert in hospitality, you'll solve problems by building and managing relationships with Partners, Staff, and External Clients to ensure a seamless experience on the client floors.
In our National Workplaces Team, you'll also: Lead, manage and deliver Client Services Manage the relationships with our catering suppliers Build capability across service teams in facility, client services, and operational management Meet or exceed budget deliverables Deliver key reporting on service deliverables as part of the continuous process review and business reporting requirements More About You You have supervisory experience in Hospitality/Client Services You have intermediate to advanced Excel skills You have strong financial management and budgeting skills You have outstanding networking and communication skills Solid experience in Operational Management within this field or Hotel management is preferred You have understanding of how Clients & Strategy operates and its core activities You have experience in project management, contract management, change, and operational management You have understanding of Workplace Health & Safety in relation to the management of the food and beverage service and the Firm's compliance requirements You have understanding of building code in relation to management of the physical tenancy Your skills in report writing, business cases, and presentations You have Proven staff management abilities It's time to move forward.
And upward.
You want to grow, reach new heights, and move up the corporate ladder.
We'll give you a career-boosting role that: Helps you learn and grow with our internal Academy, study support, and partnerships with Udemy and Coursera Has competitive and transparent salary packages with the opportunity for yearly bonuses and promotions Is strong on growth and reward Provides strong mentors, meaningful work, and plenty of networking opportunities Helps you prioritise your life outside of work, with lifestyle and wellness stipends up to $500 a year We're an inclusive bunch, and we try to make life easier - for our clients, our teams, and our communities.
If you need reasonable adjustments when applying, just let us know.
Pat Castro is the Recruitment Manager for the role.
As the team experiences high volumes of applications, we appreciate your patience to allow for a timely and fair process for all.
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