Doors Maintenance Supervisor Location: Melbourne Time Type: Full Time Posted On: Offer published yesterday Job Requisition ID: R0642846 Great benefits and remuneration – Base + 12.5% superannuation + car allowance & bonus Work with industry-leading products and technology Join a global organisation with a strong focus on training, safety and quality At KONE, we bring buildings to life. Look around and you'll see KONE in buildings everywhere. Through our technical expertise and digital connectivity, we provide an essential service to communities around the world – keep people moving no matter what. We're looking for a Doors Maintenance Supervisor to join our Doors team in Melbourne. In this position you will lead an experienced and capable team within our Doors business where you will ensure operational objectives and high levels of customer satisfaction are attained. What will you be doing? Lead a service team in delivering high levels of customer satisfaction Customer Account Management: attend regular client meetings to review performance and provide timely and effective communication to customers. Proactive management of customer operational enquiries Profit and loss accountability - drive improved value-added sales outcomes and manage operational costs to meet KPIs Workload planning and service route optimisation Safety management and responsibility for staff in your area Enhance the KONE brand and ensure safe work practices are strictly followed in compliance with industry regulations and KONE's policies On-going coaching and mentoring of your team members What are we looking for? Demonstrated success working within the maintenance industry, leading a technical service/maintenance team Strong mechanical and electrical aptitude Strong verbal and written communication skills A team player, willing to proactively support the wider business line The ability to naturally build relationships and be genuinely motivated to go above and beyond expectations. A proactive communicator Strong operational and safety leadership skills with the ability and desire to mentor, coach and engage your team Hard working with the resilience to navigate a demanding role in a dynamic work environment. Strong time management skills Full Drivers licence Note: Applicants must either be a permanent resident or citizen of Australia or New Zealand to apply for this position. This role is being sourced directly by KONE. We respectfully request no agency approaches. #J-18808-Ljbffr